Hilton San Francisco Union Square, San Francisco
About the Hotel
Hilton San Francisco Union Square is a prominent hotel situated in the heart of Downtown San Francisco. The hotel occupies an entire block, providing extensive amenities and services for both business and leisure travelers. Its proximity to Union Square and the Theater District makes it an ideal base for exploring the city. The hotel combines modern elegance with historical significance, reflecting the vibrant culture surrounding it.
Location
The hotel is conveniently located two blocks from Union Square, known for its high concentration of shopping venues. Attractions like Chinatown and Moscone Center are within walking distance, and public transportation options, including cable cars, are easily accessible. The surrounding area encompasses both vibrant nightlife and historical landmarks.
Rooms
Rooms at Hilton San Francisco Union Square are designed to meet contemporary needs with modern decor and amenities. The rooms include features such as oversized windows, ergonomic desks, and flat-screen TVs. Skyline rooms offer stunning views of the city and bay, enhancing the urban experience. Suites provide additional space with separate seating areas for comfort during extended stays.
Eat & Drink
Dining options include Herb ‘N Kitchen, offering seasonal dishes for casual dining, as well as Akiko's Restaurant, known for its 26 years of traditional Japanese fare. Urban Tavern Dinner and Bar specializes in modern American cuisine with sustainable practices. Cityscape features craft cocktails and small plates with a local twist.
Leisure & Business
Guests can unwind at the health club and outdoor heated pool, complete with palm trees and a whirlpool tub. The hotel aids business travelers with a range of services, including a concierge for local dining options and sightseeing assistance. Meeting spaces are available for events, enhancing its reputation as a business-friendly destination.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Pet amenities available
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Happy hour
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Heated swimming pool
- Sun loungers
- Jacuzzi
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
The hotel had a few drawbacks like small bathrooms and dated decor, but the comfortable beds and cleanliness made up for it. The staff were supportive despite the Halloween party distractions. The location, although near some great spots, had its share of challenges with street views. The dining options were a mix of expensive and impressive, and overall, the facilities provided were satisfactory.
The hotel is conveniently located in the heart of town with plenty of restaurants and shopping nearby and just a few minutes' walking distance from the vibrant union square. The rooms are spacious, with some minor quirks like a shallow safe, but overall well-equipped and comfortable. The service was impeccable, especially given the Halloween party distractions, and the staff were supportive and efficient. The dining options offer a wide variety of American and Asian staples, albeit a bit pricey if not complimentary. The facilities are top-notch, catering to various needs like car hire, laundry, and a CityScapes lounge.
At check-in, I was offered an upgrade to a room with a wonderful view of the city from a huge window in the living room. The room was really comfortable, but we had an issue with a broken air conditioner, which meant my cousin and her husband had to move to another room. The service was efficient during check-in and prompt with cleaning, yet the noise from the cleaning ladies was excessive. The location was perfect for exploring the San Francisco Bay Area, despite a bad first impression, being close to Union Square, Market Street, and the Moscone Center. The dining options at the 'Poached' restaurant had a good variety but were a bit pricey if not complimentary. Overall, the hotel had its share of ups and downs.
Staying at this hotel was a delightful experience overall. The rooms were really comfortable, the staff at check-in was very nice, and the location was amazing, just a 5-minute walk to Union Square. It felt like a penthouse suite, especially after enduring 2 nights on a roll-out bed in a parlor room at another hotel on the same floor.
The Hilton hotel provided separate areas for my wife and me to relax, making our stay comfortable. The staff were quite pushy to upsell room upgrades and the service overall was a bit disappointing. The location is very near Union Square, which was convenient for our plans, but the hotel had many homeless individuals making rude comments to the teenagers with us.
The hotel offers clean and very comfortable rooms, ideal for families. The staff is friendly and helpful, enhancing the overall experience. The central location brings convenience, though dining options may vary. A great value for a cozy stay with modern amenities.
The hotel offers okay-ish rooms on the small side but with great views of the city. The decor lacks the expected Hilton ambiance. The service is helpful but not overly friendly, and the staff can come off as rushed and busy. The location is convenient, with easy access to downtown attractions, but the reception area feels impersonal. Dining can be expensive and disappointing, leading guests to seek alternatives outside.
The hotel was a bit cramped for our group of four, including two 17-year-olds, and we couldn't open the window, but it's in a good location for exploring San Francisco. The staff was kind and efficient, although not all were knowledgeable about certain services. The dining was plentiful but queues were long, and it had a mix of positive and negative aspects.
I was lucky to stay at this hotel, enjoying its central location for easy excursions and shopping. However, I felt a bit misled by the additional charges for room upgrades and got mixed feelings in different areas of the hotel.
The hotel rooms were comfortable, suitable for rest and cleanliness stood out. The service was a mix of initial dissatisfaction followed by helpful and friendly assistance. The location was centrally convenient with some drawbacks. The dining options ranged from amazing to overpriced. Overall, a modern hotel with notable strengths and weaknesses.
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