Hilton San Francisco Union Square, San Francisco
About the Hotel
Hilton San Francisco Union Square is located in Downtown San Francisco, just two short blocks southwest of Union Square. The hotel takes up an entire city block and offers an array of modern amenities. Known for its significant presence within the city's vibrant Theater District, it connects guests to major attractions. Unique events frequently occur, adding a cultural aspect to the hotel's atmosphere.
Location
Strategically located in the Theater District, the hotel is within walking distance to iconic cable cars, Moscone Center, Chinatown, and Nob Hill. Its proximity to Union Square allows easy access to premier shopping destinations. Additional transportation options nearby connect guests to the greater San Francisco area. Despite being close to the gritty Tenderloin neighborhood, the hotel's central location offers numerous urban exploration opportunities.
Rooms
The rooms at Hilton San Francisco Union Square are designed with a blend of modern elegance and comfort. Options include urban contemporary and skyline rooms with stunning views of the city and bay. Suites feature spacious layouts, oversized windows, and amenities like flat-screen TVs and ergonomic desks. Most accommodations come equipped with free WiFi, tea and coffee-making facilities, and contemporary decor.
Eat & Drink
Herb ‘N Kitchen provides casual dining with a focus on seasonal dishes and includes breakfast options like a yogurt bar. Urban Tavern Dinner and Bar offers an American menu with sustainable ingredients. Akiko's Sushi Bar serves both classic and innovative Japanese cuisine, a local favorite for over 26 years. Cityscape on the rooftop specializes in craft cocktails and small plates with Bay Area influences.
Leisure & Business
The hotel features a health club and an outdoor heated pool surrounded by palm trees, complete with a whirlpool tub. For business travelers, it offers meeting spaces and technology-savvy amenities suited for an urban lifestyle. The presence of Tower Tours provides on-site assistance for local sightseeing opportunities. A fully equipped fitness center and various dining options enhance guest leisure experiences.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Paid Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Pet amenities available
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Happy hour
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Heated swimming pool
- Sun loungers
- Jacuzzi
Room features
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Direct dial telephone
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel had a few drawbacks like small bathrooms and dated decor, but the comfortable beds and cleanliness made up for it. The staff were supportive despite the Halloween party distractions. The location, although near some great spots, had its share of challenges with street views. The dining options were a mix of expensive and impressive, and overall, the facilities provided were satisfactory.
The hotel is conveniently located in the heart of town with plenty of restaurants and shopping nearby and just a few minutes' walking distance from the vibrant union square. The rooms are spacious, with some minor quirks like a shallow safe, but overall well-equipped and comfortable. The service was impeccable, especially given the Halloween party distractions, and the staff were supportive and efficient. The dining options offer a wide variety of American and Asian staples, albeit a bit pricey if not complimentary. The facilities are top-notch, catering to various needs like car hire, laundry, and a CityScapes lounge.
At check-in, I was offered an upgrade to a room with a wonderful view of the city from a huge window in the living room. The room was really comfortable, but we had an issue with a broken air conditioner, which meant my cousin and her husband had to move to another room. The service was efficient during check-in and prompt with cleaning, yet the noise from the cleaning ladies was excessive. The location was perfect for exploring the San Francisco Bay Area, despite a bad first impression, being close to Union Square, Market Street, and the Moscone Center. The dining options at the 'Poached' restaurant had a good variety but were a bit pricey if not complimentary. Overall, the hotel had its share of ups and downs.
Staying at this hotel was a delightful experience overall. The rooms were really comfortable, the staff at check-in was very nice, and the location was amazing, just a 5-minute walk to Union Square. It felt like a penthouse suite, especially after enduring 2 nights on a roll-out bed in a parlor room at another hotel on the same floor.
The Hilton hotel provided separate areas for my wife and me to relax, making our stay comfortable. The staff were quite pushy to upsell room upgrades and the service overall was a bit disappointing. The location is very near Union Square, which was convenient for our plans, but the hotel had many homeless individuals making rude comments to the teenagers with us.
The hotel offers clean and very comfortable rooms, ideal for families. The staff is friendly and helpful, enhancing the overall experience. The central location brings convenience, though dining options may vary. A great value for a cozy stay with modern amenities.
The hotel offers okay-ish rooms on the small side but with great views of the city. The decor lacks the expected Hilton ambiance. The service is helpful but not overly friendly, and the staff can come off as rushed and busy. The location is convenient, with easy access to downtown attractions, but the reception area feels impersonal. Dining can be expensive and disappointing, leading guests to seek alternatives outside.
The hotel was a bit cramped for our group of four, including two 17-year-olds, and we couldn't open the window, but it's in a good location for exploring San Francisco. The staff was kind and efficient, although not all were knowledgeable about certain services. The dining was plentiful but queues were long, and it had a mix of positive and negative aspects.
I was lucky to stay at this hotel, enjoying its central location for easy excursions and shopping. However, I felt a bit misled by the additional charges for room upgrades and got mixed feelings in different areas of the hotel.
The hotel rooms were comfortable, suitable for rest and cleanliness stood out. The service was a mix of initial dissatisfaction followed by helpful and friendly assistance. The location was centrally convenient with some drawbacks. The dining options ranged from amazing to overpriced. Overall, a modern hotel with notable strengths and weaknesses.
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