Hilton San Francisco Union Square Hotel, San Francisco
About the Hotel
Hilton San Francisco Union Square is situated in the heart of San Francisco's Theater District, a key area known for its vibrant atmosphere and proximity to numerous attractions. This hotel occupies an entire block, providing a spacious environment that blends modern aesthetics with comfort. Features include a rooftop pool and contemporary dining options, all within walking distance to Union Square, Chinatown, and the renowned Moscone Center. The hotel's location offers easy access to local nightlife, shopping, and public transportation.
Location
Located just two blocks southwest of Union Square, the hotel is at the confluence of shopping, dining, and entertainment. Guests can easily access the iconic cable cars and public transportation options for exploring the city. Close to a variety of cultural attractions, including the Asian Art Museum and Chinatown, the location is ideal for both tourists and business travelers. The surroundings also introduce guests to San Francisco's historically rich neighborhoods.
Rooms
The hotel offers a range of rooms and suites, designed with a blend of urban contemporary decor and comfort. Options include junior suites with oversized windows, Skyline rooms with views of the city and bay, and family rooms that accommodate up to three beds. Many rooms feature modern amenities such as free WiFi, minibars, and ergonomic workspaces, catering to both leisure and business travelers. The crisp white linens and sleek furnishings create a minimalist and inviting atmosphere for all guests.
Eat & Drink
Dining at Hilton San Francisco Union Square includes a variety of venues catering to diverse tastes. Urban Tavern Dinner and Bar serves modern American cuisine with sustainable choices, while Herb 'N Kitchen offers casual dining with seasonal dishes. Akiko's Sushi Bar has been providing classic Japanese fare for over 26 years, featuring fresh sushi and noodle bowls. Guests can also enjoy craft cocktails and small plates at Cityscape, providing a relaxed environment with stunning views.
Leisure & Business
The hotel is equipped with leisure amenities, including a health club and an outdoor heated pool surrounded by palm trees. Business facilities include state-of-the-art meeting rooms and a concierge service to assist with local dining and transportation options. Additionally, on-site sightseeing specialists, Tower Tours, can help guests explore the local area. Cleaning Ambassadors ensure a clean and safe environment throughout the hotel.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Allergy-free rooms
- Elevator
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Services
- Pet amenities available
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Happy hour
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Heated swimming pool
- Sun loungers
- Jacuzzi
Room features
- Air conditioning
- Heating
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Direct dial telephone
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel had a few drawbacks like small bathrooms and dated decor, but the comfortable beds and cleanliness made up for it. The staff were supportive despite the Halloween party distractions. The location, although near some great spots, had its share of challenges with street views. The dining options were a mix of expensive and impressive, and overall, the facilities provided were satisfactory.
The hotel is conveniently located in the heart of town with plenty of restaurants and shopping nearby and just a few minutes' walking distance from the vibrant union square. The rooms are spacious, with some minor quirks like a shallow safe, but overall well-equipped and comfortable. The service was impeccable, especially given the Halloween party distractions, and the staff were supportive and efficient. The dining options offer a wide variety of American and Asian staples, albeit a bit pricey if not complimentary. The facilities are top-notch, catering to various needs like car hire, laundry, and a CityScapes lounge.
At check-in, I was offered an upgrade to a room with a wonderful view of the city from a huge window in the living room. The room was really comfortable, but we had an issue with a broken air conditioner, which meant my cousin and her husband had to move to another room. The service was efficient during check-in and prompt with cleaning, yet the noise from the cleaning ladies was excessive. The location was perfect for exploring the San Francisco Bay Area, despite a bad first impression, being close to Union Square, Market Street, and the Moscone Center. The dining options at the 'Poached' restaurant had a good variety but were a bit pricey if not complimentary. Overall, the hotel had its share of ups and downs.
Staying at this hotel was a delightful experience overall. The rooms were really comfortable, the staff at check-in was very nice, and the location was amazing, just a 5-minute walk to Union Square. It felt like a penthouse suite, especially after enduring 2 nights on a roll-out bed in a parlor room at another hotel on the same floor.
The Hilton hotel provided separate areas for my wife and me to relax, making our stay comfortable. The staff were quite pushy to upsell room upgrades and the service overall was a bit disappointing. The location is very near Union Square, which was convenient for our plans, but the hotel had many homeless individuals making rude comments to the teenagers with us.
The hotel offers clean and very comfortable rooms, ideal for families. The staff is friendly and helpful, enhancing the overall experience. The central location brings convenience, though dining options may vary. A great value for a cozy stay with modern amenities.
The hotel offers okay-ish rooms on the small side but with great views of the city. The decor lacks the expected Hilton ambiance. The service is helpful but not overly friendly, and the staff can come off as rushed and busy. The location is convenient, with easy access to downtown attractions, but the reception area feels impersonal. Dining can be expensive and disappointing, leading guests to seek alternatives outside.
The hotel was a bit cramped for our group of four, including two 17-year-olds, and we couldn't open the window, but it's in a good location for exploring San Francisco. The staff was kind and efficient, although not all were knowledgeable about certain services. The dining was plentiful but queues were long, and it had a mix of positive and negative aspects.
I was lucky to stay at this hotel, enjoying its central location for easy excursions and shopping. However, I felt a bit misled by the additional charges for room upgrades and got mixed feelings in different areas of the hotel.
The hotel rooms were comfortable, suitable for rest and cleanliness stood out. The service was a mix of initial dissatisfaction followed by helpful and friendly assistance. The location was centrally convenient with some drawbacks. The dining options ranged from amazing to overpriced. Overall, a modern hotel with notable strengths and weaknesses.
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